PRIVACY POLICY
Last Updated: August 31, 2026
Welcome to 237Booking.com.
This Privacy Policy explains how 237Booking.com (“237Booking,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you access or use our website, applications, booking services, and related services (collectively, the “Platform”).
By using 237Booking.com, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
237Booking.com is an online accommodation booking platform that connects customers with hotels, guesthouses, apartments, lodges, and other accommodation providers.
Our Platform allows users to:
Search for accommodation.
View property information.
Make reservations.
Manage bookings.
Create user accounts.
Communicate with accommodation providers.
Leave reviews and ratings.
Allow hotels and property managers to manage their listings and reservations.
This Privacy Policy applies to information collected through the Platform and related services.
2. INFORMATION WE COLLECT
We may collect different types of information depending on how you use 237Booking.com.
2.1 Information You Provide Directly
When you create an account, make a booking, list a property, contact us, or use other features, we may collect information such as:
Full name.
Email address.
Telephone/mobile number.
Password or authentication information.
Country or city.
Billing information.
Booking information.
Check-in and check-out dates.
Number of guests.
Room or accommodation preferences.
Property information.
Business information.
Messages sent through the Platform.
Reviews and ratings.
Photographs and other content you choose to upload.
You should only provide information that is accurate and necessary for the relevant service.
3. PAYMENT INFORMATION
When you make a payment through 237Booking.com, payment information may be processed by third-party payment providers.
Depending on the payment method, we or our payment providers may process information such as:
Payment amount.
Transaction reference.
Payment status.
Payment method.
Card or account information required to process the transaction.
Where possible, sensitive payment information such as complete card numbers may be handled directly by our payment processor rather than stored on our servers.
We do not intentionally store complete payment card information unless necessary and legally permitted.
Third-party payment providers may have their own privacy policies and security procedures.
4. INFORMATION COLLECTED AUTOMATICALLY
When you access our Platform, certain information may automatically be collected, including:
IP address.
Browser type.
Device type.
Operating system.
Pages visited.
Date and time of access.
Referring website.
Approximate location information.
Device identifiers.
Website activity and interaction information.
Cookies and similar technologies.
This information helps us understand how users interact with the Platform and improve our services.
5. COOKIES
237Booking.com may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use cookies to:
Keep you logged into your account.
Remember booking or search preferences.
Improve website functionality.
Understand how visitors use the Platform.
Improve security.
Measure website performance.
Provide relevant communications or marketing where legally permitted.
You may be able to control or disable cookies through your browser settings.
Disabling certain cookies may cause some features of the Platform to stop working correctly.
6. HOW WE USE YOUR INFORMATION
We may use personal information for purposes including:
Providing our services
We use information to:
Create and manage accounts.
Process bookings.
Confirm reservations.
Communicate booking information.
Connect customers with accommodation providers.
Manage property listings.
Process payments.
Provide customer support.
Improving our Platform
We may use information to:
Improve website functionality.
Develop new features.
Analyze Platform usage.
Troubleshoot technical problems.
Improve search and booking experiences.
Understand user preferences and trends.
Security and fraud prevention
We may use information to:
Detect suspicious activity.
Prevent fraud.
Protect accounts.
Investigate unauthorized activity.
Protect the security of the Platform.
Communication
We may use your contact information to send:
Booking confirmations.
Booking reminders.
Cancellation notifications.
Important service announcements.
Customer support messages.
Security notifications.
Updates concerning your account.
Where legally required, we will obtain appropriate consent for promotional communications.
7. HOW WE SHARE INFORMATION
We do not sell your personal information simply for the purpose of selling personal data.
However, we may share information when necessary to provide our services.
7.1 Accommodation Providers
When you make a booking, relevant information may be shared with the hotel, guesthouse, apartment, lodge, or other accommodation provider responsible for fulfilling your reservation.
This may include:
Your name.
Contact information.
Booking dates.
Number of guests.
Room type.
Special requests.
Other information necessary to fulfill the reservation.
Properties are expected to handle customer information responsibly and in accordance with applicable laws.
8. PAYMENT SERVICE PROVIDERS
We may share necessary transaction information with payment processors and financial service providers to:
Process payments.
Confirm transactions.
Process refunds.
Detect fraudulent transactions.
Resolve payment disputes.
These providers may process your information according to their own privacy policies.
9. SERVICE PROVIDERS
We may use third-party companies to help operate 237Booking.com.
These providers may provide services such as:
Website hosting.
Cloud storage.
Payment processing.
Email delivery.
SMS or messaging.
Analytics.
Security.
Customer support.
Technical maintenance.
Database management.
Such providers may only receive information reasonably necessary to perform their services for us, subject to applicable agreements and laws.
10. LEGAL REQUIREMENTS
We may disclose personal information where we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a valid legal request.
Comply with a court order or government request.
Prevent fraud.
Investigate suspected illegal activity.
Protect the rights, safety, and property of 237Booking.com, our users, or others.
11. BUSINESS TRANSFERS
If 237Booking.com is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
Where required by law, appropriate notices will be provided.
12. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information from:
Unauthorized access.
Unauthorized disclosure.
Loss.
Misuse.
Alteration.
Destruction.
Security measures may include encryption, access controls, authentication mechanisms, monitoring, and other appropriate safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of your information.
13. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing our services.
Maintaining business and transaction records.
Resolving disputes.
Preventing fraud.
Meeting legal, accounting, and regulatory requirements.
Enforcing our agreements.
The exact retention period may depend on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.
14. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Request restriction of certain processing.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.
Request information about how your personal information is used.
Request a copy of certain personal information.
Some rights may be subject to legal or contractual limitations.
To exercise a privacy right, please contact us using the contact details provided below.
15. ACCOUNT INFORMATION
If you have an account with 237Booking.com, you may be able to update certain information directly through your account.
You are responsible for keeping your account information accurate and up to date.
If you believe that your account has been accessed without authorization, please contact us immediately.
16. CHILDREN’S PRIVACY
237Booking.com is primarily intended for adults and individuals legally capable of entering into accommodation booking agreements.
We do not knowingly collect personal information from children for the purpose of creating independent accommodation bookings where doing so would violate applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
17. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process or store information outside Cameroon or outside the country in which you are located.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the information is handled in accordance with applicable legal requirements.
18. THIRD-PARTY WEBSITES
The Platform may contain links to third-party websites or services.
These websites may have their own privacy policies and terms.
237Booking.com is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
19. REVIEWS AND PUBLIC INFORMATION
If you submit a review, rating, photograph, comment, or other content to 237Booking.com, some of that information may be displayed publicly depending on the feature you use.
For example, a review may display:
Your first name or display name.
Your rating.
Your review.
The date of your review.
Photographs or other content you voluntarily submit.
Please avoid including sensitive or confidential personal information in reviews or publicly visible content.
20. MARKETING COMMUNICATIONS
Where permitted by law, we may send you information about:
New services.
Promotions.
Special accommodation offers.
Platform updates.
Travel-related information.
You may unsubscribe from promotional emails by using the unsubscribe option included in the communication.
Even if you opt out of marketing communications, we may still send essential service-related messages, such as booking confirmations, security alerts, account notices, and transaction-related communications.
21. ANALYTICS
We may use analytics tools to understand how users interact with 237Booking.com.
Analytics information may help us understand:
Which pages are visited.
How users navigate the Platform.
Which features are most useful.
Website performance.
General usage trends.
Where third-party analytics services are used, their processing may be governed by their respective privacy policies.
22. LOCATION INFORMATION
Certain features of 237Booking.com may use approximate location information to help users find accommodation near a particular area.
We will not intentionally collect precise device location unless it is necessary for a feature and permitted by applicable law or you have provided appropriate permission.
You may control location permissions through your device or browser settings.
23. INFORMATION FROM PROPERTY OWNERS
If you register as a hotel, guesthouse, apartment owner, lodge owner, property manager, or other accommodation provider, we may collect additional information such as:
Business name.
Business address.
Contact details.
Property description.
Property photographs.
Room information.
Pricing information.
Availability.
Business registration information where required.
Payment and settlement information.
Identity or verification information where required.
This information may be used to create and manage your property listing, process bookings, communicate with customers, process payments, and maintain Platform security.
24. RESPONSIBILITY OF PROPERTY OWNERS
Accommodation providers who receive customer information through 237Booking.com are responsible for using that information only for legitimate purposes connected with the booking or services provided.
Property owners should:
Protect customer information.
Avoid unnecessary disclosure.
Use information only for legitimate purposes.
Comply with applicable privacy and data-protection laws.
Take reasonable security measures.
Delete or securely dispose of information when it is no longer required, subject to applicable legal requirements.
25. DATA BREACHES
If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.
Where notification is required by applicable law, we will make the appropriate notifications to affected individuals or relevant authorities.
26. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect:
Changes to our services.
Changes in technology.
Changes in applicable laws.
Changes in our data practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
27. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Website: 237Booking.com
Email: contact@237booking.com
Phone:672611110
Business Address: Olezoa, Opposite Pharmacy
28. CONSENT
By using 237Booking.com, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for a particular processing activity, we will request such consent through the appropriate means.
You may withdraw consent where applicable, although withdrawal will not affect processing that was lawfully carried out before withdrawal.
29. GOVERNING LAW
This Privacy Policy shall be interpreted in accordance with applicable laws and regulations of the Republic of Cameroon, together with any other applicable data-protection requirements.
Where applicable law provides you with mandatory privacy rights or protections, nothing in this Privacy Policy is intended to remove or limit those rights.
Thank you for trusting 237Booking.com with your information.