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Last updated: 9 October 2026

These Payment Terms cover payments made by customers for bookings, and by businesses for listing plans and commission, on 237booking.com (operated by Brichdigitals, Yaoundé, Cameroon).

1. Currency

All prices and payments are in Central African CFA francs (FCFA / XAF) unless clearly stated otherwise.

2. Accepted payment methods

  • MTN Mobile Money (MoMo)
  • Orange Money
  • Cash or other methods paid directly to the Partner at their premises, where the listing allows it

The official 237booking payment numbers are shown on our payment page and in messages from our official contacts. Payments sent to any other number are made at your own risk.

3. Customer payments for bookings

  • Depending on the Partner, you may be asked for a deposit, full prepayment, or payment on arrival. This will be shown on the listing or confirmed before you pay.
  • After paying, send your transaction ID, name and booking reference to us by WhatsApp so we can confirm the booking.
  • A booking is confirmed only once the payment is verified and you receive a confirmation.
  • Any balance due is paid to the Partner as agreed, usually on arrival or before the service.
  • Mobile Money operator fees are paid by the sender unless agreed otherwise.

4. Business payments for listing plans

  • Paid plans (for example Premium or Business) are paid in advance for the period shown on the pricing page.
  • Your plan is activated once payment is verified, normally within 24 hours.
  • Plans do not renew automatically. We will remind you before expiry; if not renewed, the listing moves to the free plan or is unpublished.
  • Plan fees are non-refundable once the plan is active, except as stated in our Refund Policy.

5. Commission

Where a Partner pays commission on bookings generated through 237booking, the rate, invoicing and payment deadlines are set out in our Commission Agreement.

6. Failed, duplicate or incorrect payments

If a payment fails, is made twice, or is sent with the wrong amount, contact us within 7 days with the transaction ID. Verified duplicate or excess payments will be refunded to the paying Mobile Money number or applied to your booking.

7. Security

237booking never asks for your Mobile Money PIN or secret code and does not store card or Mobile Money account credentials. Never share your PIN with anyone.

8. Fraud

We may cancel bookings or suspend accounts linked to fraudulent or disputed payments, and may share information with the payment operator or authorities where required by law.

9. Contact

Payment support: (237) 677 314 505 / 672 611 110 (call or WhatsApp) · info@237booking.com